TechConcert

Tech consulting for small businesses

Your tech, untangled.

We untangle your systems, design the right solution and lend you senior tech leadership when you need it. So technology works for your business, not the other way around. Plain English, no acronyms required.

No sales pitch. No jargon. We'll even explain what an API is if you ask nicely.

?! All in sync. Nobody retyping.
Fig. 1: Before and after. Real tangles are messier.

The symptoms

Sound familiar? You're in good company.

  • Our most important system is a spreadsheet named FINAL_v7_REAL.
    • FINAL.xlsx
    • FINAL_v2.xlsx
    • FINAL_v2_USE-THIS-ONE.xlsx
    • FINAL_v7_REAL.xlsx the real one. Probably.
    The spreadsheet
  • We pay for nine apps. We use about three.Subscription creep
  • Only one person knows the website password, and they're on vacation.Auto-reply: back Monday. Maybe.Single point of failure
  • Every vendor says their tool fixes everything. None of them talk to each other.Integration gaps
  • We copy the same data into three places, every single day.Manual work
  • I know we need an AI strategy. I'm not sure what that means.The AI question

None of this means you're behind. It means you've been busy running a business. (We love a messy setup. No judgment.)

Try it: the tech tangle untangler

See your tangle. Then watch it untangle.

Tick the tools your business runs on. Every line is a hand-off someone does by hand: copying, exporting, double-checking. Then press the lime button.

66
Chaos score / 100

Drag the bubbles around. Hover one to see its hand-offs. They don't mind.

1. What does your business run on?
2. Any of these ring a bell?
21hand-offs done by hand
~6 hrslost a week, roughlyMost of a Friday afternoon.

Live scoring needs JavaScript. These numbers are for a typical small business with seven tools.

Classic growing-business tangle. Our favourite kind.

7 tools talking to each other by hand = 21 hand-offs. Through one tidy hub = 7.

Back-of-napkin math. The napkin was small. Nothing you tick leaves your browser.

What we do

Four ways we make tech less complicated.

Pick one, or let us figure out which one you actually need. That's part of the job.

01 / Business optimization

Do more with what you already have.

We map how work really moves through your business, find the copy-paste, the double-entry and the tools you're paying for twice, then cut them out. Fewer steps, fewer apps, fewer "can you resend that?" emails.

→ The aim: fewer copy-paste hours and a leaner software bill.

02 / Tech solutioning

The right solution, not the shiniest one.

New website, customer portal, booking system, automation or a custom app: we help you decide what to build, buy or skip, then make it happen with the right partners and a realistic budget.

→ A clear plan, a fair price, and something that actually launches.

03 / Fractional CTO

A senior tech leader, without the full-time salary.

Strategy, vendor management, hiring help and a steady hand on every technology decision, a few days a month. You get the judgment of a CTO for a fraction of the cost.

→ Someone in your corner who speaks both business and tech.

04 / De-complicating technology

Plain-English answers to tech questions.

Security, data, cloud, AI: we translate the buzzwords, tell you what matters for a business your size, and help your team feel confident with the tools they use every day.

→ Fewer surprises, better decisions, calmer Mondays.

A closer look

What's a fractional CTO? Your tech grown-up, part time.

A Chief Technology Officer makes sure technology serves the business plan. Most small businesses need that judgment but not a full-time executive. So you borrow one.

THIS MONTH Your CTOpart time, on call
Full-time CTO vs fractional CTO vs your nephew
TopicFull-time CTOFractional CTO (us)Your nephew who's "good with computers"
CostA six-figure salary, plus equityA predictable monthly retainerPizza
AvailabilityFull timeA few days a month, on call when it countsWeekends, between exams
Strategy & roadmapYesYesHe suggested a new phone
Vendor & budget oversightYesYesNot really
CommitmentHard to undoMonth to monthLifelong (he's family)

Good fit if you: have 5–100 people · rely on software or a website to make money · are about to make a big tech decision · don't have anyone technical to ask.

How it works

Clarity first. Momentum next.

  1. 1DAY 1

    A friendly chat

    30 minutes, free. Tell us what's annoying you. We'll ask a lot of "why" questions.

  2. 2WEEK 1–2

    A plain-English plan

    What to keep, fix, replace or ignore, with costs and priorities. One page if we can manage it.

  3. 3WEEKS 2+

    We make it happen

    We build, integrate, migrate and coordinate vendors so you don't have to referee.

  4. 4ONGOING

    We stay on call

    Optional fractional CTO support, so the next tech decision isn't a guessing game.

Real work

Built for real businesses.

Real clients, real projects. No stock photos of handshakes.

Finance and accounting

Financial operations

Website launch, growth marketing, workflow automation and search visibility strategy.

  • Website
  • Strategy
  • CRM
Consumer health

Healthcare brand

Technology operations and omni-channel platform architecture for an ambitious, high-growth brand.

  • E-commerce
  • Marketplaces
  • Cloud
Nonprofit

Global community

A multilingual membership platform connecting mentors and mentees across borders.

  • Custom development
  • Community platform
“They have been instrumental in helping us grow our business and brand, launch multiple e-commerce marketplaces, and continuously develop our site.”
Healthcare CEO, client partner

Free sample

The jargon translator.

A small taste of how we talk. (Consider it a free consultation, minus the consultation.)

APImeans
A way for two apps to talk to each other without you copy-pasting between them.
Cloudmeans
Someone else's computer, run very professionally, that you rent by the month.
Integrationmeans
Getting your tools to share information automatically.
Tech stackmeans
Every app and service your business runs on. Yes, including that spreadsheet.
Automationmeans
Teaching software to do the boring, repetitive bits so people don't have to.
AImeans
Software that can draft, sort and summarise. Brilliant intern, occasionally confident nonsense. Needs supervision.

Contact

Let's make your tech make sense.

Tell us where technology is getting in the way. We'll help you find a sensible next step, even if that step is "you don't need us."

[email protected]
  1. You tell us what's annoying you.
  2. We ask a lot of "why" questions.
  3. You get a plain-English next step.

Real humans read this. Usually with coffee.